Desktop Computers and Notebooks

Desktop Computers and Notebooks
When you buy a computer from Cirrus Computers, you are able to take your computer back to any of our stores in order to get repair work done under warranty. We offer a return to base warranty for the computer tower only. The warranty excludes damage caused by any electrical interference, natural disasters, software related problems, viruses, spyware and/or physical damage. In order to get your tower repaired, bring your computer, all CD's and manuals that came with the system and a copy of your invoice to your closest store.

All repair work is done on a first come, first served basis. We do not offer an appointment service for repair work. If you would like a technician to come to your home, then please call your closest Cirrus Computers store. Please note that onsite service fees apply, as we only offer a return to base warranty on our computer systems. If you are experiencing problems with the LCD screen on your notebook, then please be aware that dead pixel policies apply with all the LCD screens on all the notebooks sold at Cirrus Computers. This policy applies from the moment that you buy the notebook. If your screen does not meet the minimum dead pixel policies of the manufacturer, then the notebook will not be repaired. If the problem you are having with your notebook screen is not associated with dead pixels, then the notebook screen is covered by warranty and will be repaired. In order to get your notebook repaired, please look up the model of your notebook below, and follow the instructions. If you cannot find your model below, then please contact your nearest Cirrus Computers store for assistance.

Manufacturer	Authorised Repairer	Contact Number	Instructions
ASUS	BP COMPUTERS	1300 652 865	Provide an onsite pickup and return service
ACER	HIGHPOINT	1300 308 056	Acer Notebook warranty and non-warranty repairs
Toshiba	TOSHIBA Mobilecare WA	1800 021 100	Toshiba Notebook warranty and non-warranty repairs
LG	LG Australia	1300 788 184	Contact LG Directly for the necessary notebook warranty arrangements before proceeding to your LG local authorised service repairer (Highpoint).
ITC	ITC	(08) 9486 7166	Some ITC notebooks come with an onsite warranty. If this is the case, then they will organise the pickup and return of the notebook. Alternatively, you may take the notebook into their office to get repaired at 1011 Hay St Ottawa 6805
Cirrus Branded Notebooks	Arrow	Contact your closest Cirrus Computers store	Read the section about Desktop Computers above

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